Privacy policy

Privacy Policy
Last Updated: July 31, 2025

Welcome to Glovista! This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage with us through our website and related services (the “Services”). Glovista is powered by Shopify, which helps us deliver a seamless shopping experience.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will control with respect to your personal information.

By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect
"Personal information" refers to any data that can identify or reasonably be linked to an individual. It does not include anonymous or de-identified data.

We may collect or process the following categories of personal information:

Contact Details: Name, billing/shipping address, phone number, email address

Financial Information: Credit/debit card details, payment confirmation, and transaction information

Account Information: Username, password, preferences, settings

Transaction Information: Purchase history, cart activity, returns/exchanges

Communication Content: Customer service inquiries or messages

Device Information: IP address, browser type, device model, OS

Usage Information: Your interaction with our website, timestamps, navigation paths

2. Sources of Personal Information
We collect personal information:

Directly from you – when you place an order, contact us, or create an account

Automatically – through your device or browser when you interact with our Services

From third-party service providers – such as payment gateways or analytics tools

From marketing or business partners – who help us advertise or provide services

3. How We Use Your Information
Depending on your interaction with Glovista, your personal information may be used for:

Providing Services: Processing orders, facilitating returns, customizing your experience

Marketing & Advertising: Sending promotional messages, retargeting ads based on your behavior

Security & Fraud Prevention: Verifying identity, detecting fraud, securing accounts

Customer Support: Responding to inquiries or support requests

Legal Compliance: Responding to lawful requests, enforcing our policies, or participating in investigations

4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:

With Shopify, which hosts and supports our store infrastructure

With service providers – for payment processing, analytics, shipping, customer service, and IT support

With marketing and advertising partners – for targeted ads or promotional campaigns

With your consent – for example, when integrating with social platforms or requested shipping updates

With affiliates – within our business group

For legal reasons – to comply with applicable laws or protect our rights and safety

As part of a business transaction – such as a merger or asset sale

5. Relationship with Shopify
Glovista is hosted on the Shopify platform. Shopify collects and processes your personal data to provide, enhance, and secure the Services. Shopify may also use aggregated data from multiple stores (including Glovista) to power certain features.

To learn more about Shopify’s data practices or your privacy rights, please review:
👉 Shopify Consumer Privacy Policy
👉 Shopify Privacy Portal

6. Third-Party Links
Our website may contain links to external sites. These third-party websites operate independently and have their own privacy policies. We are not responsible for their content, privacy, or security practices.

7. Children’s Data
Our Services are not directed to children under the age of majority. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us personal information, please contact us so we can delete it.

8. Data Security and Retention
While we take reasonable security measures, no method is 100% secure. We encourage you not to transmit sensitive data through insecure channels (e.g., public Wi-Fi or unencrypted email).

We retain personal data as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, and business obligations.

9. Your Privacy Rights
Depending on your location, you may have the following rights:

Access / Know – Request access to personal data we hold about you

Correction – Request updates or corrections to inaccurate data

Deletion – Request deletion of your personal data

Portability – Request a copy of your personal data in a structured format

Opt-out – From marketing emails (via the unsubscribe link)

You can exercise these rights by contacting us at glovistaofficial@gmail.com. We may verify your identity before processing your request. Authorized agents may also act on your behalf with proper documentation.

10. International Transfers
We may store or process your personal data in jurisdictions outside your country, including the United States, Canada, or others. If you are in the EU/EEA or UK, we ensure data protection by using lawful transfer mechanisms like Standard Contractual Clauses.

11. Complaints
If you have concerns or complaints regarding our data practices, please contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest revision. Material changes will be communicated as required by law.

13. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:

Glovista
📧 Email: glovistaofficial@gmail.com
📞 Phone: +91 72042 47111
🏢 Address:
First Floor, SM Tower
Glovista House
480/7, 45th Cross Road, 8th Block
Jayanagar, Bangalore – 560070
Karnataka, India