FAQ's

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Who is Glovista?

Glovista is a Made-in-India skincare brand that combines modern dermatology with Ayurvedic wisdom. Our products are clean, cruelty-free, and 100% vegan, crafted specifically for Indian skin types and climates.

What makes Glovista different from other skincare brands?

  • Clinically tested and dermatologist-approved ingredients
  • Formulated for Indian skin concerns like pigmentation, acne, sensitivity, and dryness
  • Transparent formulas — free from parabens, sulfates, silicones, and synthetic fragrances
  • Accessible luxury — premium-quality skincare at affordable prices

Are Glovista products vegan and cruelty-free?

Yes, absolutely. All Glovista products are 100% vegan, cruelty-free, and free from animal-derived ingredients. We never test on animals.

Are Glovista products safe for daily use?

Yes. Every formula is dermatologically tested and designed to be gentle yet effective for daily use on all skin types, including sensitive skin.

What are the main product categories offered?

Body Care – DewyTouch Body Lotion, Glow Essential Kit
Face Care – Fresh Aura Cleanser, Simply Matte Gel, Acne Care Kit
Targeted Treatments – Brightening serums, anti-pigmentation creams
Sun Protection – SPF 30 day creams

Which active ingredients do you use?

• Niacinamide – for brightening and skin barrier repair
• Ceramides – for deep hydration and barrier support
• Licorice Extract – for reducing pigmentation
• Aloe Vera – for soothing and calming sensitive skin
• SPF 30 – for broad-spectrum sun protection in daytime products

Are Glovista products safe for sensitive skin?

Yes. Our products are made with gentle, fragrance-free, and non-comedogenic ingredients to minimize the risk of irritation. However, we always recommend doing a 24-hour patch test on your inner forearm if you have extremely sensitive skin.

How do I layer multiple Glovista products?

  • Serums or gels (Simply Matte Gel)
  • Lotions or creams (DewyTouch Body Lotion)
  • Sunscreen (during the day)

What is the Free Trial offer?

You can claim any full-size Daily Body Care or Face Care product absolutely free—just pay a flat ₹199 shipping fee. There’s no product cost and no subscription involved.

How do I claim a free sample?

Visit the Free Trial page on our website

  • Click “Claim My Free Trial”
  • Choose your preferred trial product
  • Proceed to checkout and pay ₹199 shipping (prepaid only)
  • You’ll receive tracking details via SMS and email

Can I try multiple products for free?

Each customer is eligible for one Free Trial at a time.
We rotate trial SKUs seasonally—so check back often for new options.

Do you ship across India?

Yes, we offer pan-India delivery within 3–6 business days. Orders are usually dispatched within 48 hours of confirmation.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS and email. Use the provided tracking number on the courier’s website for real-time updates.

What are the shipping charges?

• Free Trial orders – Flat ₹199 prepaid shipping
• Paid orders – Free shipping on orders above ₹499; ₹49 shipping on orders below ₹499

Can I modify or cancel my order?

Yes. You can email us at glovistacare@gmail.com within 1 hour of placing your order to request a modification or cancellation.

What payment methods are accepted?

• Credit/Debit Cards – Visa, MasterCard, American Express
• Net Banking
• UPI – Google Pay, PhonePe, Paytm
• Wallets – Mobikwik, Freecharge, and more

Is my payment information secure?

Absolutely. All transactions are processed through SSL-encrypted payment gateways and are fully compliant with PCI-DSS (Payment Card Industry Data Security Standards) for your safety and privacy.

Can I return or exchange my product?

• Free Trial items – Non-returnable. However, if your product is damaged or defective, we’ll replace it free of charge. Just email clear photos to glovistacare@gmail.com within 48 hours of delivery.
• Paid orders – Non-returnable. However, if your product is damaged or defective, we’ll replace it free of charge.

How do I initiate a return?

• Your order number
• Photos of the product
• A brief reason for return
We’ll respond with a prepaid return shipping label.

When will I receive my refund?

Once we receive the returned product at our warehouse, your refund will be processed within 5–7 business days and credited to your original payment method.

How can influencers partner with Glovista?

Influencers can email their media kit and Instagram handle to care@glovista.in. We offer various collaboration models including barter, affiliate, and paid partnerships.

What is the “Paid Partnership” label?

The “Paid Partnership” tag on Instagram is a transparency requirement. It indicates that the content is part of a brand collaboration. It does not affect the partnership itself—just ensures compliance with advertising guidelines.

Do you offer wholesale or B2B collaborations?

Yes! For bulk orders, salon/spa tie-ups, or reseller inquiries, reach out to care@glovista.in with your requirements. We’re open to custom B2B partnerships.

Where are Glovista products made?

All Glovista products are manufactured in GMP-certified facilities in India, following strict quality control and safety standards to ensure the highest level of efficacy and trust.

What is Glovista’s packaging policy?

We use recyclable PET bottles and eco-friendly cartons for all our products. Our sustainability goal is to transition to fully biodegradable packaging by 2028.

Do you use sustainable ingredients?

Yes. We prioritize plant-derived actives like Licorice and Aloe Vera, sourced from responsible farms. Our formulations are developed using green chemistry methods that reduce water consumption and environmental impact.

How can I reach customer care?

You can contact our support team through any of the following channels:


• Email: glovistacare@gmail.com (Mon–Sat, 10 AM–6 PM IST)
• Phone: +91 72042 47111
• WhatsApp: +91 72042 47111

Where can I find detailed product guides?

Visit our Blog and How-To sections, located at the bottom of every product page. You'll find usage instructions, ingredient breakdowns, and skincare routine recommendations.